At IPTV in Canada, we stand behind the quality of our service and aim to ensure customer satisfaction at all times. If, for any reason, you are not fully satisfied with your IPTV subscription, we offer a refund policy that allows you to request a refund within 7 days of your original purchase date. In some cases, refunds may be issued sooner based on individual circumstances and the nature of the issue.

To be eligible for a refund, your request must be submitted within the 7-day window following your purchase. Refunds are generally approved when there are valid technical issues with the service that cannot be resolved, or if the service is not as described. We may also issue a refund if you made a duplicate purchase by mistake or if there are other reasonable grounds.

All refund requests must be made by contacting our support team via email at contact@iptvincanada.com or through our official WhatsApp channel. Please include your order number, the email address used at the time of purchase, and a brief explanation of the reason for your refund request. Our customer service team will review your case and respond within a reasonable timeframe—typically within 24 to 72 hours.

Please note that refunds are not guaranteed if you request one after the 7-day period has passed, or if the issue is related to customer-side problems such as poor internet connection, incorrect device setup, or unauthorized modifications. We encourage customers to reach out to our technical support for troubleshooting before requesting a refund, as most issues can be resolved quickly.

If your refund is approved, it will be processed to the original payment method used at the time of purchase. Processing times may vary depending on your bank or payment provider, but most refunds are completed within 5 to 10 business days.

By purchasing our services, you agree to this Refund Policy and acknowledge that all decisions regarding refunds are made at the discretion of IPTV in Canada. We are committed to fairness and will always aim to handle each request with professionalism and care.